Can I order from M.M Linen if I live outside of New Zealand?
We ship to New Zealand addresses only.
How do I care for my new bedlinen and towels?
Please view our care guide for M.M Linen and M.M Down. Also refer to the details on the product pages.
How do I return an item from my online order?
Please follow this link, for further information on our returns process.
Can I purchase a gift card/voucher for M.M Linen?
Yes, we have Online Gift Cards available, for redemption online only. Online Gift Cards can be purchased here.
What payment methods do you accept?
For purchases made online we accept Laybuy, Afterpay, Online Gift Cards, Paypal, Credit Cards and Debit Cards, excluding American Express.
For purchases made at our M.M Linen stores we accept Afterpay, Cash, Credit Cards and Eftpos, excluding American Express.
Can you ship to a PO Box?
We are unable to deliver to PO Boxes and Private Bag addresses. We only ship to physical addresses.
Can I request a catalogue?
Please view our catalogue online by clicking ‘catalogue’ at the bottom of the page.
Can I buy M.M Linen fabric by the metre?
Sorry, not presently.
Can I drop off my return item at your warehouse in Christchurch?
Please do not drive out to our warehouse and return your item there directly. Their facility is not set up to receive visitors. All returns must be couriered to our head office; please refer to our Return Policy.
Can I collect my online purchase from your retail stores?
Sorry, not at this stage. All online orders are delivered via courier.
Do you offer gift wrapping and gift notes?
At this stage, we do not offer gift wrapping.