FAQ
Frequently Asked Questions
New Zealand Wool
For those who appreciate the softness and character of natural materials, New Zealand sheepskin brings another dimension to the home.
Our New Zealand sheepskin cushions and rugs are a beautiful way to introduce this natural texture into your interiors. A sheepskin cushion can bring softness to a favourite armchair or add an inviting layer to a sofa, while a sheepskin rug creates a sense of warmth and comfort beneath your feet.
Consider placing a sheepskin rug beside the bed for a softer start to the morning, layering one over a chair to create a cosy reading nook, or introducing sheepskin cushions to a living space where texture is just as important as colour.
Australian Lambswool
Our Lodge lambswool collection brings together this natural softness with a timeless aesthetic. Featuring classic plaid designs alongside understated plain styles, each piece is designed to complement a variety of interiors, from relaxed country homes to contemporary spaces that favour natural materials and considered simplicity.
Plaid brings a familiar, heritage-inspired character to a room. Its classic pattern introduces visual interest and a sense of tradition, making it particularly beautiful layered over a neutral sofa, armchair or bed. For a more understated look, plain lambswool cushions and throws offer subtle texture and softness without overwhelming the space.
Why Choose NZ Wool
Wool helps manage warmth and moisture, making it comfortable across changing temperatures. This natural versatility makes wool throws and cushions useful throughout the year, whether layered over a sofa on a cool evening or used to add softness and texture during the warmer months.
Quality wool is valued for its resilience and ability to maintain its appeal with appropriate care. Choosing well-made wool furnishings allows you to invest in pieces that can remain part of your home for years, rather than simply following short-lived interior trends.
Natural wool furnishings have an enduring appeal. Classic plaid, understated plains and the organic texture of sheepskin transcend seasonal trends, making them versatile additions to a home that can be styled and restyled over time.
Can I order from M.M Linen if I live outside of New Zealand?
We currently ship to New Zealand addresses only. Please check our Stockiest page for potential international shipping.
How do I care for my new bed linen?
Please refer to our care guide for M.M Linen and M.M Down products. You can also find
care instructions on individual product pages.
How do I return an item from my online order?
Please follow the link to our Returns Policy page for full details on how to return
your item.
What payment methods do you accept?
For online purchases, we accept Afterpay, Online Gift Cards, PayPal, and credit or debit cards (excluding American Express).
In our retail stores, we accept, cash, credit cards, and EFTPOS (excluding American Express).
Can I purchase a gift card for M.M Linen?
Yes, we offer online gift cards that can be redeemed on our website. You can
purchase them via our Gift Card page or instore.
Can you ship to a PO Box?
We are unable to deliver to PO Boxes or Private Bag addresses. All orders must be
shipped to a physical address.
Can I request a catalogue?
Our catalogue is available online. click the ‘Catalogue’ link at the bottom of the website.
Can I collect my online purchase from a retail store?
Yes, we offer Click & Collect. Simply place your order online and choose your
preferred store at checkout.
What size bed linen should I choose?
Please refer to our Size Guide to find the best fit for your bed. If you’re unsure, we recommend measuring your mattress, including its depth, to ensure the correct size.
What is the difference between cotton, linen, and other fabrics?
Cotton is soft, breathable, and easy to care for everyday use. Linen has a more
relaxed, textured feel and offers excellent breathability, making it perfect for warmer climates. Each fabric offers a unique look and feels depending on your preference.
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What thread count should I look for?
Thread count refers to the number of threads woven into a square inch of fabric. While higher thread counts can feel smoother, quality also depends on the type of cotton and weaves. We focus on high-quality materials to ensure comfort and durability, offering 250TC pure cotton percale or 300TC pure cotton sateen.
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Do your sheets suit all seasons?
Yes, our bed linen is designed to be breathable and comfortable year-round. Lighter fabrics like cotton percale are ideal for warmer months, while heavier weaves
or layered styling can provide extra warmth in cooler seasons.
Will my bed linen shrink after washing?
Some natural shrinkage may occur after the first wash. We suggest allowing for a
potential 3-5% shrinkage. To minimise this, please follow the care instructions provided on the product label and avoid high heat when washing or drying.
How often should I wash my bed linen?
We recommend washing your sheets and pillowcases every 1–2 weeks to keep them
fresh and hygienic.
How can I keep my sheets looking their best?
Wash in cold or warm water with a gentle detergent, avoid overloading the machine,
and line dry where possible. Avoid harsh chemicals or bleach unless specified
on the care label.
Do your fitted sheets fit deep mattresses?
Our fitted sheets are designed with a 45cm drop to fit standard and deep mattresses.
Please check individual product descriptions for specific measurements.
What size bed sheets should I buy in New Zealand?
Choosing the correct bed linen size is essential for the perfect fit. We recommend
referring to our Size Guide and measuring your mattress, including its depth,
especially if you have a deep or pillow-top mattress.
What are the best bed sheets in New Zealand?
The best bed sheets come down to quality materials and craftsmanship. We use
premium fabrics designed for comfort, breathability, and longevity, helping you
achieve a better night’s sleep.
What thread count is best for sheets?
Thread count is one indicator of fabric quality, but it’s not the only factor. We
focus on high-quality fibres and construction to ensure our bed linen feels
luxurious, breathable, and long-lasting regardless of thread count.

